CMS Wire | How COVID-19 Has Made Digital Transformation More Relevant Than Ever

June 11, 2020 Written by Jake Sorofman

Both aspects of the digital transformation — distributed teams and digital commerce — are of heightened urgency right now given the likelihood of an extended recession in the wake of the COVID-19 pandemic. But there are other aspects of digital transformation — competing on a digital customer experience, rethinking business models and value propositions, finding new sources of differentiation, business advantage and monetization — that are also important, but may not take on the same immediate existential urgency.

Read the full article that Jake Sorofman, president of MetaCX, is featured in here.

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